Delivery

Call: (503)394-4004

Fax: (503)394-3786

Delivery Hours: 5am - 11pm

How To Order:

First Time Orders

You may order online by going to our online order page or via e-mail and fax by printing out the order form print order/price sheet.
First time customers, if you are not ordering online fill in your order form and fax it to (503)394-3786 or e-mail it to norisdairy@aol.com. Faxes must be in ink pencil does not come through the fax. If you are ordering onlnie you do not need to send in a map. Include the following information:
A small drawing of a map to your home
Indicate if this is a weekly order or one time only order
Write what week you would like delivery to begin
If you do not have access to a fax you can call in or mail your information to:
Noris Dairy PO Box 42 Crabtree, OR 97335
Place a cooler box (camping box) out on your porch. (Note: even if you are home you must put a box out front - The driver will NOT knock on your door)
We recommend leaving your cooler out the night before and leaving it out until you receive your order. Remember, our drivers have delivery hours between 5am and 11pm.
Place your check in the box (no cash, please), together with a copy of your order.
If you are not home all day, add a frozen ice pack, frozen water bottle or a frozen jelly bag to the box.
The driver comes every week at about the same time.
Please note there is a $18 minimum charge per stop. You may combine orders with your friends and family to reach the minimum charge. Bottle deposits are not included in the minimum charge.

Ongoing Customers

Please write your order on a new order sheet each week. print order/price sheet.
You can change your order each week as needed. We recommend leaving last weeks order in the box on your porch just in case you forget to change your order. If there is no order in the box, you will not receive an order for the week.
Place a cooler box (camping box) out on your porch. (Note: even if you are home you must put a box out front - The driver will NOT knock on your door)
Place your check in the box (no cash, please), together with a copy of your order.
Ongoing customers do not need to call in their order or pre-order, the driver has all items on his truck.
If you do not have a cooler box out or if there is no written order in your cooler box there will be no delivery for the week. You must call or fax to have delivery reinstated. The driver will not return until you reinstate your order by calling or faxing.
If you are not home all day, add a frozen ice pack, frozen water bottle or a frozen jelly bag to the box.
The driver comes every week at about the same time.

Things to Remember

Leave your cooler box on the porch. If there is no box there will be no delivery.
Leave last weeks order in the box until you change the order. This way you always have a "backup" order in the box for delivery if you forget.
Do not forget the bottle deposit of $2.00 per bottle (all sizes are the same deposit price)
IMPORTANT: if you do not want weekly delivery, you need to call or fax each time you would like a delivery
There is a $18 minimum charge per stop the driver must make. You may combine orders with your friends and family to reach the minimum charge for your stop.
Leave your cooler out the night before and keep it out until you receive your order. Our delivery hours are between 5am and 11pm.
The driver will NOT knock on your door. Many of our customers have sleeping babies, spouses or dogs that do not want to be disturbed during the day. To respect these customers, our drivers are instructed to not knock on anyones door.
If there is no written order or cooler box out at the time of delivery, you will NOT receive a delivery for the week. The driver WILL NOT return to your home until you call in or fax in to reinstate your delivery.
Because our product is all natural, the shelf life may vary. Our products have an average shelf life of 8-10 days. Because of this shelf life we recommend weekly deliveries for your fresh and natural milk. If you do not want weekly delivery, you will need to let your driver know and fax or call in your order as you need fresh product.
If you have any questions, please feel free to contact us at any time.
Orders must be received by noon the business day before your delivery day to be processed. For example orders for Monday must be received by noon the friday before.

What happens if my order is off?

If you have not received something that you ordered, include it on the next weeks order with a note to the driver that you are owed a credit. If you no longer need that particular item then you can credit the amount towards your total order. Make sure to note it on your order for the driver.
If you have received something that you did not order, you may return it the next week with a note to the driver. If you choose to keep the item, please add the total to the check for the next week.

If you are going to be on vacation, you MUST submit a stop delivery request fax or call with the following information:

Your Name
Your ADDRESS
Your Phone Number
Date you want service to stop and to resume.

Bottle Deposit

Why and How it Works Why?

We are often asked why we use glass bottles and why we charge a bottle deposit fee. The answers are really quite simple. Glass bottles are better for the environment and for your milk! Americans use 4 million plastic bottles every hour, yet only 1 out of 4 of these plastic bottles are recycled. This is because plastic recycling programs are still in their infant stages. By using a glass bottle with deposit program with our customers, we can take that extra step to make sure our planet is healthy for the next generation. Why is glass better for your milk? Plastic from your standard milk container leaches into the milk. This leaves a flavor to the milk that is unnatural and not healthy. The chemicals used to produce these milk containers can also cause harm to your body if ingested. We would rather not risk your health and we prefer that you enjoy the true flavor of our milk versus the flavor of industrial plastic.

How it works.

When placing your orders you will be asked to pay a bottle deposit for our glass bottles. Many of our customers have asked how this program works. Here is our simple directions to making the system work for you.

The first time you order, fill out the order form. Add all of your products together on the subtotal line of the form. Then count how many glass bottles are on your order. For each glass bottle add $2.00 to the plus bottles line of your order. Add the subtotal line and the bottles line and that is your grand total for this order.

The next time you order, return the glass bottles by leaving them in your cooler/ice chest. When you are totaling your order subtract $2.00 for each bottle that you are returning. This means that if you are returning two bottles and receiving two bottles, you will have no bottle deposit to pay! If you are returning one bottle and are receiving two new bottles you must pay a $2.00 deposit for this week.

If you break a bottle, you will need to pay a new bottle deposit as we do NOT accept broken bottles back.

Example first time order:

2 quarts whole milk = $5.00
2 quarts chocolate milk = $7.00
1 dozen eggs = $5.00
1 vanilla yami yogurt =$1.00
4 bottle deposits = $8.00
Total due = $26.00

Example second time order:

2 quarts whole milk = $5.00
2 quarts chocolate milk = $7.00
1 dozen eggs = $5.00
1 vanilla yami yogurt =$1.00
4 bottle deposits = $8.00
return 4 bottles = -8.00
Total due = $18.00

OUR DISTRIBUTION AREA COVERS

MONDAYS
Portland SE
Clackamas
Lebanon
Corvallis
Albany

TUESDAYS
Eugene
Springfield
Veneta
Beaverton
Salem
Hillsboro
Aloha

WEDNESDAYS
West Portland
N Portland
Vancouver
Camas
Washugal
Battle Ground

THURSDAYS
West Linn
Wilsonville
Canby
Oregon City
Lake Oswego
Sherwood
Tualatin
Tigard
Newberg
Gresham
NE Portland

FRIDAYS
SE Portland
Oak Grove
Milwaukie

HOLIDAY CLOSURE POLICY

Noris Dairy delivers on all holidays except Christmas Day (December 25th). Our general policy is if your local grocery store is open, we will deliver to your door.

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